Robert Pulsipher’s natural talent for business development and strategy allows him to consistently improve and streamline processes. His knack for setting and achieving comprehensive goals for performance and growth helps him consistently design and implement effective business strategies, plans and processes. Rob holds vast experience in call center operations, customer relationship management, process improvement, technology integrations and SMS and email platforms.
In his prior role as COO for Yodel Technologies, Rob was responsible for the companies’ operations management, business development and internal product development. Today, as SVP of Operations, Calls for Digital Media Solutions, Inc. (NYSE: DMS), Rob oversees the operations for more than 400 remote call center agents, aiding in the continued growth, management and production of the DMS Call Marketplace. DMS received a spot on Inc. magazine’s inaugural Best Led Companies list in 2021, recognizing the impact of Rob alongside fellow DMS leaders.