Are you on email every day, but you’re not sure what email marketing really is or how well it supports your marketing objectives? Digital Media Solutions is here to help. In this article, we’ve answered five of the most-searched questions about email marketing. Click on your question below to see the answer.
- What is email marketing?
- Is email still a strong marketing channel?
- What is an email marketing strategy?
- How much does email marketing cost?
- What are the TCPA guidelines for email marketing?
Email marketing is a form of one-to-one messaging that supports acquisition and retention objectives by building and nurturing consumer relationships to enable better and more efficient transitions along the conversion funnel.
Yes, email is still a strong marketing channel. Email marketing is extremely cost efficient, and email nurturing and re-engagement campaigns can deliver a strong lift in conversion rates. Email marketing also offers full brand and message control, which makes it one of the most trusted forms of digital marketing.
An email marketing strategy is a plan that ties email marketing to higher-level marketing campaign objectives. From customer acquisition to nurturing to re-engagement, email marketing strategies can support the full conversion funnel.
When email lists are owned, email marketing is often considered “earned media” which means there are no external media costs.
There can be a cost for email marketing when advertisers work with an advertising agency or other third party to set up and maintain a campaign. While email marketing campaign costs can vary, the bulk of the costs typically occur during campaign set up. Assuming campaigns are automated, with sends based on time-based or milestone-based actions, the costs of campaign maintenance can be nominal.
Email marketing can also be utilized as part of a performance marketing or affiliate marketing campaign, with payment based on impressions (CPM), clicks (CPC), leads (CPL) or other actions (CPA).
TCPA stands for Telephone Consumer Protection Act, a regulation that established the national “Do-Not-Call” registration and imposed requirements for obtaining consent before making some sales or promotionally focused calls. Click here to view the Federal Communications Commission TCPA document released on February 15, 2012.
The CAN-SPAM Act is the regulation that most impacts email marketing in the U.S. The main requirements of the CAN-SPAM act include:
- Avoidance of misleading header information or deceptive subject lines.
- Clear and conspicuous disclosure that the message is an advertisement.
- A postal address on the email.
- Clear and conspicuous directions for opting out of future emails.
- Prompt opt-out processing.
- The legal responsibility to monitor third-party email campaigns conducted on behalf of your brand.
In 2018, changes were made to the CAN-SPAM act to require clear identification of sexually explicit email content and to prohibit email opt-out fees.
Are you in the process of reimagining your email marketing win?
The team at Digital Media Solutions (DMS) loves helping marketers enhance their marketing effectiveness with orchestrated messaging campaigns, including email marketing. We can help you visualize your victory and elevate your marketing strategies to achieve your marketing goals. Contact DMS today to take your email marketing to the next level.
Important Note: We believe there is no such thing as a stupid question, so feel free to ask us all your email marketing questions when you reach out.
This article is part of our “Ask a Stupid Question Day” series, in which Digital Media Solutions is answering 55 questions about digital marketing to celebrate the September 28 holiday. Additional articles within this series cover digital marketing, performance marketing, lead generation, pay-per-call, affiliate marketing, paid search, SEO, content marketing, programmatic and social advertising.