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    Enjoying The Journey

    1. Home
    2. Enjoying The Journey
    3. Tell Me More About That...

    Tell Me More About That...

    Published Date February 4, 2022
    Author Fernando Borghese

    One Of The Most Important Qualities Of Leadership Is The Ability To Actively Listen And Ask Questions 

    By actively listening and asking questions, leaders gather better information and answers, and they’re able to see new angles and opportunities.

    We Develop One Another By Asking Better Questions.

    Better questions result in better answers. Better answers help us better understand the challenges and opportunities, bringing us into alignment, which results in better collaboration.

    Better Questions >> Better Answers >> Better Understanding >> Better Collaboration 

    Productive collaboration across Team DMS leads to more progress, more improvements, more opportunity and more growth.

    Better Collaboration >> More Progress, Improvements, Opportunity & Growth

    How Do You Ask Better Questions?

    HOW you ask your questions matters more than WHAT questions you ask.

    1. Be Curious: Don’t do all the talking. Make sure you can hear the needs and feedback from others.
    2. Be Open Ended: Try to avoid yes/no questions. Instead, ask questions that help understand what and how the other person is thinking and feeling.
    3. Be Engaged: Active listening requires you show you care what the other person is saying. Engage through body language. Listen with intent to really understand.
    4. Dig Deeper: Get below the surface using follow-up questions.

    We Learn When We Are Listening With The Intent To Understand And Not Just Respond

    Active listening is a skill and a muscle that we can each develop. The combination of asking better questions to get better answers while actively listening will make us all better leaders in everything we do.

    About the Author

    Fernando Borghese is the Co-Founder and Chief Operating Officer at Digital Media Solutions (DMS), the fastest growing independent agency focused on performance marketing. In this role, Fernando is responsible the day to day leadership and management of the company, encompassing all lines of business. He has a successful track record of building high-performing teams that that deliver measurable impact for Digital Media Solutions and its award-winning vertical-specific brands within highly complex and competitive industries. Under his leadership, DMS has achieved incredible year-over-year growth, which has earned recognition on the Inc. 5000 list in 2014, 2015, 2016 and 2017.

    Profile Photo of Fernando Borghese
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