The surge in ecommerce, and shoppers wanting maximum convenience without crowds during the pandemic, has led to a dramatic increase in buy online pick up in store (BOPIS) capabilities and other in-store fulfillment options. The trend of consumers preferring in-person product pick up hasn’t gone unnoticed by Google, which recently announced changes to Google’s Shopping results that will improve users’ ability to find nearby products and shop safely and locally.
In Google’s blog post about the Google Shopping search updates, the company notes that they saw “searches for ‘curbside pickup; and ‘safe shopping’ increase tenfold in the last few months,” indicating that consumers want to support local businesses that offer convenience and a way to shop safely during the pandemic. The new Google Shopping search updates provide consumers the most up-to-date information about a retailer (store hours, delivery options, product availability), which helps retailers connect with consumers who want to shop for nearby products confidently and with a minimum of friction or frustration.
Google has made three updates to improve Shopping results on Google Search, including:
The simple, easily accessed updates to Google Shopping offer new opportunities for retailers to get in front of consumers who want to shop in their neighborhoods. For multi-unit retailers, local targeting can help leverage the growth of ecommerce while addressing consumer concerns about shipping costs, delivery times and product availability, especially heading into the holidays. With the new Google Shopping features, it’s essential that retailers keep their merchant feeds as up to date as possible, enabling Google to provide accurate information and drive local foot traffic.
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