DMS Insights

Why “Google It” Is Missing The Mark For Brands And Consumers

Written by Digital Media Solutions | Oct 1, 2024 9:30:45 PM

Remember when Google wasn’t a noun and a verb? Probably not. Declared the most useful word in 2002 and added to Webster’s in 2006, “Google it” is probably older than most of the new hires on your team. 

Google was the ultimate tool for finding answers to just about any question. Need a recipe? Google it. Looking for the best local restaurant? Google had your back. But fast forward to 2024, and something has shifted. More and more consumers are finding that Google search just isn’t what it used to be, leaving them frustrated and often dissatisfied with the results they’re getting. And if consumers aren’t satisfied, brands aren’t either. They rely on Google to direct consumers to their websites, and if consumers aren’t getting there, engagement and conversions can’t happen. What’s going on? 

The Decline Of Google Search

A growing number of users feel that the quality of Google search results has declined over the past year. It’s no longer just about sifting through a few pages of results; it’s about dealing with an overwhelming amount of ads, irrelevant links and content that doesn’t deliver. According to The Washington Post, users are voicing their frustrations in viral tweets and TikToks, and sharing alternative methods for finding reliable information. 

So, what’s causing this decline? There are a few factors at play:

  • Ad Overload: Google has ramped up the number of ads displayed at the top of search results, pushing organic results further down the page. This means users are often greeted with paid content that doesn’t always match their intent, leading to a poor user experience.
  • SEO Manipulation: Many websites have become adept at gaming the SEO system, creating content that ranks high in search results but doesn’t necessarily provide the value or relevance users seek.
  • Algorithm Changes: Google frequently updates its search algorithm, but these changes don’t always improve the quality of search results. In some cases, they seem to prioritize different metrics, leading to a decline in user satisfaction.

The Impact Of AI

Artificial intelligence has certainly made its mark on the world of search engines. Google’s AI-driven algorithms are designed to provide more personalized results, but they also come with their own set of challenges. For instance, AI can sometimes create filter bubbles, where users are only shown content that aligns with their previous behavior, limiting exposure to diverse viewpoints and information. Additionally, AI-driven search results aren’t always accurate and can create confusion. 

The Implications For Brands And Marketers

For brands seeking to connect with consumers, the decline in Google search satisfaction presents challenges and opportunities. Traditional search engine optimization (SEO) strategies may no longer be as effective in capturing consumer attention. Additionally, the increase in ad placements on Google makes it harder for consumers to engage with organic results, as they often have to scroll further to bypass ads. This decrease in click-through rates has sparked concern among advertisers, especially as costs per click (CPCs) continue to rise, further complicating the digital marketing landscape. As a result, this shift necessitates a rethink in how brands approach digital marketing.

Enter performance marketing innovators like Digital Media Solutions (DMS). At DMS, we understand that in today’s landscape, it’s not just about getting in front of consumers — it’s about connecting with them in meaningful ways. Performance marketing focuses on measurable outcomes, ensuring that every marketing dollar spent drives tangible results, whether it’s lead generation, customer acquisition or website traffic.

Beyond Google: Choosing DMS To Reach The Right Audience With Precision & Impact

DMS leverages advanced data analytics and a deep understanding of consumer behavior to craft targeted campaigns that resonate. Reaching over 100 million adult consumers every month, our multichannel expertise allows us to engage high-intent audiences exactly where they spend their time, driving inquiries, clicks and calls at the optimal moment for action.

By delivering targeted data with precision and utilizing cutting-edge technology, DMS ensures brands connect with the right consumers. Our expansive media reach and expertise in consumer targeting provide significant ROI, helping brands stand out and succeed in an increasingly competitive marketplace.

Partner With Digital Media Solutions

Harness DMS and ClickDealer’s vertical expertise and global reach across a variety of channels to generate engaged home service inquiries at scale. Our refined lead filtering and geo-targeting options can help you connect with your ideal target audience. Connect with DMS today