Improving Under 65 Health Insurance Customer Acquisition With Retargeting Campaigns: Best Practices

Getting under-65 health insurance shoppers to enroll takes more than just grabbing their attention. It takes consistent, personalized follow-ups to keep them engaged and move them toward a decision, and that’s where retargeting comes in. By re-engaging visitors who have already shown interest in your services, health insurance providers can maintain visibility and strengthen brand recognition, ultimately driving more conversions. It’s important to use a few strategies that ensure your retargeting efforts are both efficient and impactful. Here are five key approaches to help you get started.

What Is Retargeting In Health Insurance Marketing?

Retargeting is one of the most effective tools health insurance marketers have to increase conversions and reduce lead loss. In an industry where purchasing decisions are rarely made on impulse, retargeting allows you to stay connected with prospects throughout their decision-making process. Many visitors leave health insurance websites without converting — not because they aren’t interested, but because they need more time to compare providers, consider their budget or simply got distracted while researching. Retargeting brings these prospects back into the funnel by serving tailored messages through channels like display ads, emails or web push notifications, that remind them of the value your coverage offers and brings them closer to action. For health insurance providers, this ongoing engagement can make the difference between a lost lead and a loyal policyholder.

Crafting Ads That Resonate With U65 Health Insurance Shoppers

Creating ads that speak directly to your target audience is crucial for the success of your retargeting campaigns. Your ads should be visually clean, professionally designed and immediately convey the value of your offering. A strong, clear CTA is important, but it should be paired with messaging that aligns with the customer’s needs. For example, if a visitor previously explored health insurance plans, retarget them with ads that highlight specific benefits like preventive care coverage, telehealth access or low deductibles based on their expected demographic or region. This kind of personalized messaging shows that you understand what matters to them and increases the likelihood of engagement. Additionally, testing different ad formats and messages can provide insights into what resonates best with your audience. A/B testing various elements such as headlines, images and different CTAs can help you refine your marketing over time for maximum impact.

Leveraging Data Analytics To Refine Your Campaigns

Data analytics is the backbone of any successful retargeting campaign. By leveraging data, you can gain valuable insights into customer behavior and preferences, allowing you to optimize your marketing strategies. Track metrics such as click-through rates, conversion rates and website visits to understand the effectiveness of your campaigns. This data can help agencies make informed decisions and continuously optimize your retargeting efforts. For example, if you notice that a particular ad set is performing exceptionally well, consider allocating more budget to it. If certain ads are underperforming, analyze the data to identify potential issues with messaging or targeting and make the necessary adjustments. This data-driven approach allows you to continuously refine your strategy, make informed decisions, and ensure that your campaigns are always optimized for better ROI and lower customer acquisition costs.

Segmenting Your Audience For Maximum Impact

Audience segmentation is a key strategy to boost the effectiveness of your retargeting campaigns. By dividing your audience into specific groups based on behavior, demographics and interests, your agency can craft more relevant and personalized messages. For instance, agencies should consider segmenting first-time visitors, returning visitors and quote abandoners, as each group has unique needs and varying levels of intent. First-time visitors might respond better to educational content about choosing a health insurance plan, while quote abandoners could be more engaged with retargeting ads that highlight discounts, urgent enrollment deadlines or simplified plan comparisons. By partnering with Digital Media Solutions, your agency can connect with high-quality segmented leads efficiently and customize your messaging to create stronger, more personalized connections with audiences to improve conversion rates.

Integrating Multichannel Retargeting Strategies

To maximize the reach and effectiveness of your under-65 retargeting campaigns, it’s crucial to adopt a multichannel strategy. This approach ensures your agency is engaging audiences across different platforms, reinforcing your brand message at multiple points. Key strategies include using:

  • Social Media Ads – Ideal for broadening your reach and increasing brand awareness with various demographics. Platforms like Facebook, Instagram and LinkedIn allow you to target specific audiences with highly relevant health insurance ads.

  • Display Ads – Great for maintaining visibility across websites your audience visits, helping keep your agency relevant. Display ads work well for remarketing to users who have previously interacted with your site as well.

  • Email Marketing – Offers a more personalized, direct line of communication. Use email retargeting to send tailored offers, reminders or educational content that pushes prospects closer to conversion. 

  • Direct Mail – While less commonly used in digital retargeting, direct mail can still be highly effective for reaching certain segments, especially within local communities.

  • Web Push Notifications A lightweight, easy way to retarget your website visitors. Using a platform like Aimtell, health insurance marketers can send personalized web push notifications directly to a user's desktop or mobile device. This is a great way to keep your brand top-of-mind during long decision-making cycles.

By integrating these various channels, you can create a retargeting strategy that consistently engages prospects, making it more likely they’ll convert when the time is right.

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DMS Insurance Sets Insurance Providers Up For Success

Leveraging the expertise of trusted companies like Digital Media Solutions allows health insurance agencies to connect with high quality prospects by utilizing an advanced data network and proprietary customer acquisition tools, increasing the likelihood of gaining lifetime under 65 customers. Contact DMS today to learn more about how we can drive better business results for your agency.

Are You Looking For Innovative Ways To Retarget Your Audience?

Aimtell, part of the DMS suite of SaaS technologies, is an affordable, easy-to-deploy solution that lets you immediately re-engage your website visitors. With optimized messaging campaigns sent to segmented lists of consumers, you can reach the right person at the right time. Click here to start a free Aimtell trial

About the author

Digital Media Solutions

Digital Media Solutions, LLC (DMS) drives better business results by connecting high-intent consumers with advertisers across our core verticals: Insurance (auto, home, health) and Education. Our innovative solutions help consumers shop and save, while helping our advertisers achieve above average return on ad spend. Learn more at https://digitalmediasolutions.com.