Department: Enterprise Accounts
Reports To: VP, Health
FLSA Status: Exempt
Job Type: Full-Time
The Senior Accounts Manager, Enterprise position is pivotal for overseeing and nurturing key relationships with direct advertisers to provide acquisition solutions through a suite of products. As a Senior Accounts Manager, you will drive the development and implementation of clients’ campaigns and be accountable for campaign performance analysis, billing, budgeting, forecasting and more.
Requirements
Key Responsibilities:
Client Relationship Management:
- Develop and manage client relationships and provide strategic client plans that grow clients' services and promote client retention and loyalty
- Possess high level inside sales experience and experience in managing name brands and enterprise accounts
- Serve as the lead point of contact for all account management matters
- Forecast and track key account and division metrics to ensure growth and sustainability
- Collaborate with internal team members to drive results for the client, identify risks and opportunities for growth
- Innovate and follow industry trends to stay on the cutting edge
Reporting And Analysis:
- Provide detailed daily, weekly and monthly campaign performance reports, including key performance indicators (KPIs) against budget goals
- Compile, analyze and interpret performance data to optimize advertiser campaigns
Strategic Meetings And Presentations:
- Coordinate and manage all scheduled client meetings, ensuring they are productive and aligned with client goals
- Understand partner objectives and perform all required analyses to recommend campaign optimizations to internal team members and directly to partners
- Ensure stakeholders are kept informed of client and vertical progress
Additional Duties:
- Contribute to various tasks and activities as they arise, demonstrating flexibility and a proactive approach to problem-solving
- Provide support for all new product initiatives and recommend new platform features based on advertiser feedback and internal requirements
Qualifications:
Education And Experience:
- Bachelor’s degree in Marketing, Business, Communications or a related field
- 5+ years of experience in an account management role, with a focus on direct response marketing or digital media planning
- 2+ years of hands-on digital media experience, either as a marketer or within an agency setting
- Experience in the Health Insurance vertical is a plus
Skills And Abilities:
- Excellent analytical skills with the ability to interpret campaign data and derive actionable insights
- Strong writing and interpersonal skills, with the ability to communicate effectively with clients and team members
- Ability to work independently in a fast-paced environment while maintaining team collaboration and alignment with overall company goals
- Self-driven, highly collaborative, competitive and results-oriented
- Exceptional attention to detail and a commitment to delivering high-quality work
- Experience as an effective liaison with all levels of internal and external stakeholders, able to articulate, aggregate and deliver on key milestones effectively
- Demonstrated ability to multitask, make sound decisions in a fast-paced environment and perform well in high-pressure environments
- Strong understanding of integrated digital marketing channels such as paid media and SEO
Technical Proficiency:
- Proficiency in Microsoft Excel, Word and PowerPoint
- Familiarity with account management tools and platforms
- Experience with direct response marketing techniques and non-profit sector dynamics is highly desirable
- Experience with data visualization software such as Tableau is a plus
Sales Experience:
- Proven sales experience with a track record of driving revenue growth through frequent and effective customer interactions
Benefits:
- Competitive salary and performance-based bonuses
- Comprehensive health, dental and vision insurance plans
- Retirement savings plan with company match
- Generous paid time off and holiday schedule
- Technology & wellness stipend
- Professional development opportunities and support for continuous learning
- Collaborative and dynamic work environment with a commitment to work-life balance
Candidates will be considered in the totality of their skills and experience versus strict interpretation of “requirements.”
COMPENSATION AND BENEFITS: The anticipated annual salary range for individuals interested in this position is ($65k - $90k) annually. Actual compensation offered to a candidate may vary based on work experience, education and/or skill levels.
Salary Description
$65k - $90k
Benefits Available to Eligible Employees Include The Following:
- Medical, dental, vision insurance
- Wellness and mental health benefits
- Tax-advantaged health care accounts
- Financial and income protection benefits (Life insurance, 401(k), short term disability)
- Paid time off (PTO), holidays and sick time off
- Remote worker assistance for wellness and home office
- Fully remote work
About DMS
Digital Media Solutions® (DMS) is a leading provider of technology-enabled digital performance advertising solutions connecting consumers and advertisers.
DMS is a growing company that provides team members with opportunities to learn new technologies and enhance their skills. In addition to competitive salaries, reliable work schedules, access to technology, an energetic and connected work culture and an impressive suite of employee health and wellness benefits, DMS also offers employees the chance to further acquire industry knowledge and network with colleagues.
The culture at DMS is built on a foundation of collaboration, support and inclusion. DMS believes in the power of teamwork. DMS is more than just an award-winning company, we are a team that supports one another, challenges each other and celebrates together.
DMS is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.